THE CHALLENGE
A hospital site that cost its team more time than it saved
Kingman Regional Medical Center is the only remaining non-profit hospital in Mohave County, Arizona. Their site had security gaps, a dated design, and an editing setup that made routine updates harder than they needed to be.
- Security gaps left the platform exposed, a real risk for a healthcare organization with patient-facing systems
- The visual design had aged and no longer reflected KRMC's standard of care or its place in the community
- Content editors worked around the platform instead of with it, which slowed routine updates
- The Drupal 10 site had fallen behind on updates and security
- The platform needed to be fully accessible for the community KRMC serves
THE SOLUTION
Building a secure, redesigned, and editor-ready platform
Drupal 10 to 11 upgrade with security remediation
The team started with a full security audit and upgrade path assessment. The Drupal 10 to 11 upgrade addressed standing vulnerabilities and brought the platform current. Manual and automated QA testing validated stability throughout.
- Full security audit and vulnerability remediation
- Drupal 10 to Drupal 11 upgrade
- Manual and automated QA testing
- Ongoing consultation to prevent security debt returning
Full site redesign aligned to KRMC's care mission
The redesign started with what patients actually need from a hospital website: clear navigation to services, fast access to contact information, and a visual presentation that communicates trust. The new design addresses all three.
- Complete UI/UX redesign
- Collaborative design sessions with client sign-off
- Visual design aligned to KRMC's brand and community
- Accessibility handled as a core requirement
Canvas integration for editorial independence
Content editors can now build and update pages without developer involvement. For a healthcare team managing constant content updates, schedule changes, and service announcements, that independence changes the day-to-day completely.
- Canvas integration for drag-and-drop page building
- Editors update healthcare content without fighting the CMS
- Reduced developer dependency for routine updates
Accessibility built into the redesign
Accessibility was a core requirement across the redesign, given that KRMC's platform needs to work for everyone in their community. The redesigned site scored well on accessibility and technical best practices.
- Accessibility and ADA compliance improvements across the site
- Accessibility handled throughout the redesign
- Strong accessibility and best-practices scores at launch
Ongoing support and partnership
The engagement continued past launch. Specbee stays on as KRMC's Drupal partner, providing consultation and maintenance, with a new careers and recruiting section planned as the next project.
- Ongoing consultation and maintenance
- Feature development as needs evolve, starting with a careers and recruiting section
BACKGROUND
KRMC came to Specbee looking for a reliable Drupal partner. What started as a support engagement grew into a full site overhaul: a Drupal 11 upgrade, a complete redesign, and a smarter content editing setup their team could use effectively.
KEY INSIGHT
Editorial independence was the real deliverable.
A secure, redesigned Drupal 11 site is worth less if editors still file tickets to update a clinic's hours. Canvas made content management something the team could own.
The Results
A hospital platform KRMC's team can control
Security cleared, editorial independence achieved, ADA compliance improved.
| Metric | Before | After |
|---|---|---|
| Platform version | Drupal 10 (outdated) | Drupal 11 |
| Security status | Vulnerable | Remediated and current |
| Content editing | Developer-dependent | Self-serve via Canvas |
| Accessibility | Needed improvement | Strong accessibility and best-practices scores |
| Visual design | Dated | Full redesign delivered |
Cleared
Security debt
Known vulnerabilities remediated. Platform brought to Drupal 11.
Live
Canvas integration
Content team builds and updates pages without developer tickets.
Strong
Accessibility scores
Site scored well on accessibility and technical best practices.
Ongoing
Support in place
Specbee continues as KRMC's Drupal partner post-launch.
Work With Us
Talk to the team that delivered this
Most conversations start with a 30-minute call and a look at where you are today. No pitch deck. No pressure. Just clarity on what the right path forward looks like for your platform.
Typically respond within 1 business day · 100% Drupal-focused team · No generalists