Case Studies
Master Bond
Master Bond

Manufacturing

64% more lead-intent activity after rebuilding Master Bond's product discovery around the engineer's workflow

UX Research Redesign Drupal 7–10 Migration
Masterbond-Banner-image.png
30%
More leads
92.5%
Increase in overall active users
65 to 98
Website performance score increase
Drupal 7→10
Full platform migration

THE CHALLENGE

A technical catalog that made engineers work too hard

When an aerospace engineer needs a heat-resistant adhesive rated for cryogenic exposure, they don't want to browse. Master Bond's Drupal 7 site wasn't built for how engineers actually find products.

  • Thousands of specialized formulations with cumbersome, slow product filtering
  • Product discovery relied on browsing rather than fast parameter filtering
  • A diverse audience, from design engineers to procurement specialists, needed the right depth of data without being overwhelmed
  • Drupal 7 was nearing end-of-life, with security and compatibility risks
  • Performance lagged, especially on mobile, where engineers often work

THE SOLUTION

Site rebuild around the engineer's workflow, matching the way they actually search

01

UX research: mapping the path to data

UX research: mapping the path to data

Before any design work began, Specbee ran a UX research program to understand how engineers navigate product selection. The guiding finding: the path to data was the product. Every structural decision followed from that.

  • Usability testing on the existing Drupal 7 site
  • Two rounds of interactive prototype testing in Figma, low to high fidelity
  • Participants recruited through Master Bond's internal network and a third-party agency
  • Research findings translated into information architecture, component structure, and content hierarchy
02

Information architecture and navigation rebuild

The catalog architecture was rebuilt from the ground up. Fast, parameter-based filtering replaced general browsing, and navigation was restructured to surface the technical data engineers needed early in their search.

  • Rebuilt product catalog architecture
  • Restructured navigation for intuitive, faster access to technical data
  • Reusable component system for flexible, dynamic content
  • Content hierarchy aligned to how engineers make decisions
03

Drupal 7 to Drupal 10 migration

Drupal 7 to Drupal 10 migration

The migration moved the full catalog of thousands of formulations to Drupal 10, with careful taxonomy mapping and field integrity throughout.

  • Full migration of content, product data, and media
  • Taxonomy mapping and field integrity maintained
  • Performance optimization: image compression, lazy loading, and code cleanup
  • WCAG-guided accessibility testing across user types
04

Operational connectivity and Solr search

Operational connectivity and Solr search

The site was integrated with Master Bond's internal databases so product data stays synchronized and customer inquiries route straight into the internal workflow. Solr-powered faceted search was layered on top of the new catalog architecture.

  • Integration with internal databases to synchronize product data
  • Customer inquiries routed into Master Bond's internal workflow
  • Solr-powered faceted filtering for product discovery
  • SEO settings, structured metadata, and 301 redirects preserved through the migration

BACKGROUND

Master Bond's products are engineered for the most demanding applications across aerospace, electronics, medical devices, optics, and automotive. Their customers, engineers specifying materials for critical applications, are technically sophisticated and time-pressured.

The previous site had been built for a different era. It presented the catalog as a library to browse rather than a database to query. The redesign started from the buyer's perspective and built back toward the catalog architecture. Specbee's engagement started with research, not design. The first phase went to understanding how engineers made decisions, what data they needed at each step, and where the old site lost them.

KEY INSIGHT

The product was the data.

Engineers weren't browsing for inspiration. They were verifying specifications against application requirements. The site needed to work like a precision instrument.

"

"Master Bond’s adhesives are engineered for the most demanding technical applications, and we needed a digital platform that reflected that level of precision. Specbee didn’t just give us a new website; they helped us build a sophisticated tool that allows engineers to navigate thousands of formulations and find the exact data they need in seconds. The research-driven approach ensured that every design decision was backed by actual user requirements."

Dmitriy Zhitomirskiy

Marketing Manager, Master Bond

The Results

A technical platform that earns its place in the engineer's workflow

Measured post-launch across lead-intent activity and product discovery metrics.

MetricBeforeAfter
Lead-intent user activity Baseline +64%
Platform Drupal 7 (EOL) Drupal 10
Site search Basic keyword SOLR with faceted filtering
Data integration Limited internal-database connection Synchronized product data and lead routing

30%

More leads

Engineers arrive knowing what they want.

64%

Lead-intent activity

Engineers finding data faster means they take action sooner.

92.5%

Overall Active Users

Significant growth in hight intent traffic

SOLR

Specification search

Engineers filter by application, thermal range, and certification.

Work With Us

Talk to the team that delivered this

Most conversations start with a 30-minute call and a look at where you are today. No pitch deck. No pressure. Just clarity on what the right path forward looks like for your platform.

Typically respond within 1 business day · 100% Drupal-focused team · No generalists